TERMS AND CONDITIONS:
General - These booking conditions set out the basis upon which the accommodation reservations are accepted for clients by VIP Apartments Sofia
- Cancellation policy for reservations of 1 - 14 nights:
- In case of cancellation more than 7 days before arrival - no fee applies.
- In case of cancellation 4-6 days before arrival - 1 night charge will apply.
- in case of cancellation and no show 1 - 3 days before arrival - 2 nights charge will apply.
2. Cancellation policy for reservations of 14 + nights:
- In case of cancellation more than 14 days before arrival - no fee applies.
- In case of cancellation 7-13 days before arrival - 30 % of the total reservation charge will apply.
- In case of cancellation and no show 1 - 6 days before arrival - 50 % of the total reservation charge will apply.
3. Price rate:
The price rate charged depends on the lenght of your stay. If your stay reduces in lenght resulting in your stay falling into a different price rate you will be required to pay the difference in the two rates from the start of your stay.
4. Monthly rate
When booking a monthly rate you receive the best rate available for a period of min. 30 consistent nights. If you wish to check out and check in again the middle of your stay this will result in two different reservations and the corresponing rate for each one will apply.
3.Alternations by the guest:
If you wish to alter your reservation (change the dates of your stay, check out in the middle of your stay and check in again) we will use all reasonable efforts to comply with your request, however we cannot guarantee we will be able to do so and we accept no liability for any loss, damage or additional expense that might be incurred in that ciscumstance. VIP Apartments Sofia reserves the rigth to treat delayed arrivals and early departures as cancellation, even if additional nights are added to the end or beginning of the stay or another stay. This case will be subject to the cancellation charge policy.If your stay is also reduced in lenght see the section on Price rate and Monthly rate for information on the price you will be charged.
3. Children and extra bed policy:
- All children are welcome and stay free if using the existing bedding.
- Using a baby cot - 10 Eur charge per night applies.
- Using an extra bed/sofa bed - 10 Eur charge per night applies.
4. Pet policy:
- Pets are not allowed in the apartments.
5. Noise and Party policy:
- All loud noise and all parties are strictky forbiden.
6. Rates:
- Rates indicated are per night per apartment, NOT per person. The rate are quoted in EURO.
- Rates include VAT, tourist tax and maid service.
7. Payment:
- The payment is due upon arrival. Please be ready to pay when checking in.
- You can settle the payment with credit card, bank transfer or cash.
- We accept all credit cards except American Express.
- We accept payments in Eur or BGN.
8.Check in and check out procedure:
- Check in time - after 14.00.
- Check out time - before 12.00.
- Late check in fee - 10 Eur for check ins after 20.00h. The fee does not apply when booking a transfer from the airport.
- Early check in and late check out are subject to availability and possible to confirm the day before.
- Late check out - between 12:00 and 14:00 - 20% of the nightly rate.
- Late check out - between 14:00 and 16:00 - 40% of the nightly rate.
- Late check out - after 16:00 - 100% of the nightly rate.
9. Deposit:
- A deposit might be requested for monthly reservations or for periods like New Years Eve, Christmas, etc.
Company Details:
V Travel OOD
Sofia, 57, Vitosha Blvd.
Company number: 131433545
VAT Number: BG131433545
IBAN in BGN: BG69PRCB92301047480812
IBAN in EUR: BG13PRCB92301447480817